Please do a quick check through your email inbox to see if we have reached out to you on the unavailability of any products in your order. A refund will be processed, and you will not be charged for any unavailable products in your order. If you have not received any notice from us, please write to us at hello@clawsandeffect.sg …
I received a defective or incorrect item. What should I do?
We are extremely sorry for the error on our part. Please write to us at hello@clawsandeffect.sg within 7 calendar days of receiving your order with the following information: Your order number; The name/ product code of the defective or incorrect item; and Photograph of the defective or incorrect item. We will be in contact with you shortly to advise on …
Do you offer gift packs for your products?
Yes, we do! Please write to us at hello@clawsandeffect.sg for more details.
How long does it take to receive my order?
Your order should reach you in 3 to 5 working days, or on the stipulated delivery date that you have opted for during check-out. In the event of any delays, we will be in touch to update you.
Can I cancel or amend my order after confirmation?
Please contact us at 9622 4016 or hello@clawsandeffect.sg within an hour for any changes you wish to make to your order. We may, in our sole discretion, allow for amendment or cancellation of your order. If you spot an error in your shipping details, please contact us at 9622 4016 or hello@clawsandeffect.sg to rectify the error immediately. You are liable …